Your Privacy

Fleur DeLissa is committed to providing its users with an Internet experience that respects their personal privacy concerns. Fleur DeLissa does not participate in spamming. We pledge that we will provide mechanisms for you to communicate your privacy concerns to us and that we will respond to them thoroughly and thoughtfully. We pledge that Fleur DeLissa will provide the means for you to manage and control the information that you have provided to us.

Collection and Use of Information

The personal information we collect is primarily intended to offer better customer service and to improve communications. Fleur DeLissa collects personal data for the purpose of providing a service/product requested by the customer.

We also may need to contact customers by phone, postal mail, or email if questions arise regarding their order.

Information may also be used to inform relevant customers of additional products and services, which may be of interest to them. Please note, that all marketing material that is sent to the customer will include the option to request removal from our contact lists.

Under no circumstances will Fleur DeLissa sell or receive payments or services for disclosing customer\s personal information. Unless we are required by law to disclose such information Fleur DeLissa will not disclose personal information that may be given to us to any organisation or person outside of the company.

Data Security

Fleur DeLissa operates secure data networks that are designed to protect the customer\s privacy and security.

Fleur DeLissa will do its best to ensure that any information provided by the customer and relating to the customer as an individual is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised Fleur DeLissa staff. In the case of Fleur DeLissa holding personal information we will endeavour to keep the information as accurate and up to date as possible.

Anonymity

Fleur DeLissa customers have the right to remain anonymous except in those transactions (such as Credit Card or Account sales) where personal information is required to complete such transactions. In the case of floral or gift deliveries Fleur DeLissa will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Copyright

Copyright in the fleurdelissa.com web-site is property of Fleur DeLissa. Material on this website also comprises copyright material, trademarks and registered trademarks that are the property of Fleur DeLissa and third parties. This property may only be used for the purposes of browsing the fleurdelissa.com web-site and acquiring goods and services of fleurdelissa.com.

Registered Customer Accounts

You may register as a Fleur DeLissa customer when placing an order online. As a registered Fleur DeLissa Customer you may update, edit or terminate your customer account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times. As a registered Fleur DeLissa customer, you are responsible for maintaining the confidentiality of your own membership account and password. You agree to take responsibility for all activities that occur under your membership account and password.